Even if you don’t work in the HR world, you’ve probably heard of cross training employees. This method of teaching workers to do more than one job equips them with multiple skill sets and increases their value to their team, allowing them to fill in or provide reinforcement on an as-needed basis. It’s seen in settings as diverse as the corner coffee shop or a municipal public safety department. When employees can perform their own job as well as the key skills for other positions, it adds a level of flexibility that improves response time and productivity. What you might not know is there are similar benefits in applying this approach to automation equipment in manufacturing.
